TERMS AND CONDITIONS OF GOLFBOO S.L
1. Scope of our service
This website provides an online platform which, in addition to other services, promotes tee times from numerous golf courses which can be booked by our users.
Upon making a reservation through GOLFBOO.com, a legally binding contract is established directly with the golf course or tee sheet/booking engine provider with whom the reservation is made. From the moment you make your reservation, we act solely as an intermediary between you and the golf course or tee sheet/booking engine provider, passing on the booking information and sending you an e-mail confirmation on their behalf.
The information that we show is based on information provided to us by the golf courses, booking engines or tee sheet providers. They have access to an extranet through which they are fully responsible for updating all rates, availability and other data on our website. Although we try to ensure that our service is as accurate as possible, we cannot verify or guarantee that all information is exact, complete or correct. Nor are we responsible for errors (such as manifest and typing errors), interruptions (due to temporary and/or partial server errors, repairs, upgrades or maintenance of our website or otherwise), inaccurate, misleading or false information, or lack information. The golf course, booking engine or tee sheet provider is responsible, at all times, for the precision, accuracy and correction of information (both descriptions and references to Green fee rates and availability) displayed on our website.
Our services are solely for personal and non-commercial use. Therefore, you may not re-sell, deep-link, use, copy, monitor (for example spider or scrape), display, download or reproduce any content, information, software, products or services available on our website for any commercial or competitive activity.
2. Credit Card
In some cases, there are golf courses, tee sheet providers or booking engines that charge reservation fees (in whole or in part, according to the terms and conditions of the golf course or provider) during the booking process through a secure online payment (provided your bank offers and supports it). The payment is processed securely directly from your credit/debit card.
In the case of certain bookings (non-refundable) or special offers, the golf course may require the payment to be made in advance by credit card. In this case, your credit card may be pre-authorized or charged a fee (sometimes without a refund option) upon making the reservation. Please carefully review the special conditions before making the booking.
In case of fraud or unauthorized use of the credit card by third parties, most banks and credit card companies cover all expenses resulting from such fraud or misuse, which may occasionally be subject to a deductible fee (usually 50 EUR or the equivalent in local currency). If the issuing bank or credit card company charge this deductible fee as a result of unauthorized transactions resulting from a reservation made on our website, we will credit this amount (up to a maximum of EUR 50 or equivalent in local currency). To be eligible for this compensation, you must report this fraud to your bank or credit card company (according to its rules and procedures) and contact us immediately by email ( firstname.lastname@example.org). The subject header in the email must read "credit card fraud" and you must provide us with evidence of this deductible amount (e.g. the policy of the issuing bank or credit card company). This compensation applies to the unauthorized use of your credit card to make bookings using GOLFBOO.com’s secure server, which is not as a result of your own fault or negligence and is out of your control.
The web site uses security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all of which are in place to prevent unauthorized data access. To achieve these ends, the user/customer accepts that the provider obtains this data for purposes of authentication for access control.
All contract processes or anything that involves the introduction of highly personal data (such as health or ideology) are always transmitted using a secure communication protocol (HTTPS://) so that no third party has access to information transmitted electronically.
Upon making a direct reservation at a golf course or through a tee time or booking engine provider, you accept their cancellation and no-show (if you fail to attend) conditions, as well as additional terms and conditions that may affect your reservation. These include the services and/or products offered by the golf course (consult the course’s own terms and conditions). Please note that certain rates or special offers cannot be changed or cancelled. See this information before booking. Please note that a reservation which requires a payment of a deposit or advanced payment (total or partial) can be cancelled (without notice) if the full outstanding amount cannot be charged on the relevant date, in accordance with the payment terms and conditions of the golf course. Delays in payment, erroneous bank data, invalid credit or debit cards and insufficient funds are your responsibility and if any of these events occur, the advanced payment will not be refunded, unless the issuing company permits this in their cancellation and prepayment conditions.
If you wish to revise, adjust or cancel your reservation, consult the confirmation email and follow the instructions. Please note that cancellation fees may apply, according to the cancellation policy for advanced payments and no shows on the golf course. In some cases, your fee may not be refunded. We recommend that you read these conditions carefully before booking and that you remember to make payments on time as they may be necessary to secure the reservation.
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we are only responsible for direct damages suffered, paid or incurred due to an attributable shortcoming of our obligations in respect of our services, to the total amount of the cost of your reservation. GOLFBOO.com will be responsible for all transactions made on the website.
However, insofar as permitted by law, neither we nor any of our directors, employees, affiliates, suppliers or others involved in the creation process, sponsorship and promotion of the website and its contents will be responsible for: (i) loss or punitive, special, indirect or consequential damages, loss of production, profits, revenue, contracts, loss or damage to goodwill or reputation, and costs of lawsuits; (ii) errors related to the description of the information (including information on prices, availability and ratings) of the golf course on our website; (iii) services rendered or products offered by the establishment or other business partners; (iv) loss, damage or costs (direct, indirect, consequential or punitive) actually suffered, payed or incurred by you, arising or relating to the unavailability or delay of our website; or (v) any personal injury, death, property damage or other damages, losses and expenses (whether direct or indirect, consequential or punitive) actually suffered, incurred by you or payed either through acts (legal) , errors, breaches, negligence (obvious), willful professional conduct, omission, default, misrepresentation, strict tort, or (wholly or partly) attributable to the establishment or other business partners (including any of its employees, directors, staff, agents, representatives or affiliated companies) whose products or services (directly or indirectly) are offered or promoted on or through our website, including any cancellation (partial), overbooking, strike, force majeure or other acts beyond our control.